ITM 309 Study Guide - Final Guide: Accounts Receivable, Scope Creep, Deep Learning

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Enterprise applications: scm, crm, and erp chapter 8. Dell model: one of the largest pc manufacturers, largest direct pc manufacturer. Sells directly to customers, bypassing retailers and passes on the savings: less inventory and faster deliveries than its competitors. Dell broke these rules can"t be changed: you can"t customize every order for every customer, so offer pre-configured models that, retailers recommend specific models to customers, so the channel cannot be bypassed. But they added the selection and advice on the manufacturer part. A conceptual framework that expresses the underlying economic logic and system that prove how a business can deliver value to customers at an appropriate cost and make money. Specifies what value to offer customers, and which customers to provide this value to using which products and services at what prices. Specifies how the business will organize and operate. Focuses attention on how all the essential components fit into a complete system.