ENG ELC 220 Lecture Notes - Lecture 15: Job Satisfaction, In Business, Information Source
30 Sep 2020
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Chapter 1: communication in business: managers, models, modes. Today"s socio-political context is different: more globalized, more diverse, less hierarchical. Leader is now a synonym for manager. Figurehead: performing ceremonial duties (e. g. : public speaking, interaction with media) Leader: taking responsibility for the work of others; motivating employees. Liasion: making contacts outside their own unit. Monitor: collecting information (i. e. : gathering and processing information by reading and listening, from sources both inside and outside the firm) Disseminator: sharing the information they have gathered with others in the organisation. Spokesman: representing the organisation to the outside world. Entrepreneur: seeking opportunities for improvement and imitating changes. Disturbance handler: intervening in response to unexpected events or conflicts (e. g. resolve conflicts and respond to unexpected pressure) Resource allocator: deciding who will get that" (e. g. : how funds are being used) Negotiator: negotiating on behalf of the organisation (i. e. : stake out their own position and bargain for the best result possible)
