ELECTRN 6 Lecture Notes - Lecture 2: Error Detection And Correction, Knowledge Worker, Collaborative Filtering
Document Summary
Effective use of knowledge management systems: a process model of content rating. This article tries to examine how content ratings and credibility indicators affects knowledge. Management systems (kms) users search and evaluation processes and decision performance. The study concluded that certain credibility indicators can moderate the relationship between rating validity and kms content search and evaluation processes. Knowledge management systems: facilitate the efficient and effective sharing of a firm"s intellectual resources. Help knowledge workers search and evaluate content quality. Ratings of content by current knowledge workers assist other workers in their search and evaluation of high-quality content. Dimension of ratings: rating validity, rating level and credibility. Rating validity: describes the dree to which the rating reflects the intrinsic quality of the content. Rating level: measured using a numerical or categorical scale describing the quality of the content higher ratings presumable reflect the higher content quality.
