MGT-3070 Study Guide - Quiz Guide: Total Quality Management, Performance Appraisal, Job Performance
20 Aug 2015
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In class we reviewed the performance management system implemented by pepsi and then by bilo. Your book describes many best practices for performance management. What recommendations 5 best things to best fire someone: terminate someone you need a legitimate business reason, regular and candid evaluations, document everything, retaliation allegation. How and why did mody get fired: he was fired because mody"s bosses claimed he spoke disparagingly of his co-workers, refused an assignment as being beneath him, and was abruptly taking days off and coming to work late. He was fired in retaliation for complaining about bias. If interpersonal and teamwork skills were weighted heavily on his job performance measure it would suffer from: criterion contamination. Chapter 8: performance management- the process through which managers ensure that employees activities and outputs contribute to the organizations goals, process. Leniency when the reviewer rates everyone near the top. Strictness when the rater favors lower rankings.
