MGT 125 Lecture Notes - Lecture 7: Absenteeism, Neutral Party

• School: Irvine Valley College
• Department: Management
• Course: MGT 125
• Professor: budgay

Document Summary

Individual differences: differences in personality, gender, generational and cultural differences, power differences, task interdependence, incomplete information. Individual issues: existing psychological conditions, personal stresses outside work impacting at work. Organisational issues/ structures: can"t choose who you work with, gap between policy, procedures and practice, there exists a weak system for conflict resolution. Outside influences: the wider social, economic and political environment. Organisational situations: employees kept in the dark, workplace culture that allows bullying, blame or encourages rivalry, competition for advancement, stressful/ unfair performance appraisals, unclear grievance procedures, scarcity of resources, such as money, people, supplies or time. Tells others to respect our privacy/personal space. Gets results, at the cost of aggravation and alienation. Litigation: using legal proceedings to settle a conflict. Arbitration: an adversarial process involving the hearing and determining of a dispute by a person or persons chosen or agreed to by both parties, and producing a legally binding decision.