MGT 323 Lecture Notes - Lecture 1: Social Skills, Iphone, Self-Awareness
Document Summary
Organization"s have diff types & levels of managers. Accountability- requirement of one person to answer to a higher authority for performance achieved in his or her area of work. Responsible for work getting done even though you"re not directly doing it responsible for something without being given the proper authority to do so. Authority- make sure you don"t take a job where you"re accountable and. First-line managers- department head, supervisor, team leader. Middle managers- division manager, regional manager, plant manager. Customers & non-managerial workers are at top. Customers & clients- beneficiaries of organization"s efforts. Operating workers- do work affecting customer client satisfaction. Pursue action agendas & engage in networking. Interpersonal- how manager interacts with other people. Informational- how manager exchanges & processes info. Ex: being a hot head is a career-killer manage ourselves & relationships effectively. Conceptual- ability to think analytically & achieve integrative problem solving. Human- work well in cooperation with other persons; emotional intelligence-
