SMG SM 131 Lecture Notes - Lecture 6: Supply Chain, Operations Management, Foxconn
13 Mar 2018
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Document Summary
Operations strategy and supply chain and quality management. Two thoughts about supply chains: competition is becoming less about company vs. company and more about supply chain vs. supply chain, companies may have to take ethical responsibility for the actions and errors of their supply chain. Loyalty to suppliers - if you adhered to mcdonald"s specifications and were basically competitive on price, you could depend on their order. You"ve got to be deaf, dumb, and ignorant to lose mcdonald"s business once you have it. Leader in logistics and supply chain technology. Small, rural-based competitor to industry leader and top of fortune 500. The ability of a product or service to consistently meet or exceed customer expectations. Useful as a mechanism for keep score. Increasing overall quality results from investment in these. Quality improvement programs, quality improvement teams (qips and. Increasing overall quality results in lower incidence of these. Yield losses - goods unavailable for sale.
