MGT 380 Lecture Notes - Lecture 10: Boondoggle, Reward System
Document Summary
Set of techniques for implementing planned change to make people and organizations more effective. Consultant with background in behavioral sciences who can be a catalyst in helping organizations deal with old problems in new ways. Organizational development process: diagnosis - what is problem, intervention - what to do about, evaluation - how well has intervention worked, feedback. Effectiveness of od: multiple interventions, management support, goals geared to both short and long term results, od is affected by culture. Two myths about innovation: happens in eureka! Seeds of innovation: hard work in specific direction, hard work with direction change, curiosity, wealth and money, necessity, combination of seeds. Incremental - creation of products etc. that modify existing. Radical - creation of products etc. that replace existing. 6 ways to measure innovation success: % of revenue spent on r&d, r&d impact, % of revenue from products launched in last xx years, patent quality, % of time executives spend on innovation, r&d spend.
