MGT 300 Chapter Notes - Chapter 10: Organization Development, Organizational Culture, Reward System
15 Oct 2013
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Innovation: because of the credit crisis, companies were often led to lay off workers. Strategy, people, technology, structure: true or false: multiple organization development (od) interventions have been found to work better than single inventions. Intervention across cultures: rank steps 5-8 of kotter"s eight steps for leading organizational change in the correct order. Anchor new approaches in the culture: models of change reveal four targeted areas in which change is most apt to be needed: people, technology, structure, and strategy. Skills, attitudes, performance, perceptions: an emotional/behavioral response to real or imagined threats to an established work routine is known as: resistance to change. False: which two of the following represent the trend of businesses moving away from mass marketing to single customer groups toward many niche markets? tastes, true or false: organization development is used to hire new executives. False: what are two practices managers can utilize in order to implement refreezing , the third state of.
