ORGS 4350 Lecture 2: ORGS 4350 - Leading Change

• School: York University
• Department: Organization Studies
• Course: ORGS 4350
• Professor: Lorne Hartman

Document Summary

Reading notes leading change: why transformation efforts fail. Basic goal: to make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment. Change processes require a considerable amount of time. Identify and discuss crises, potential crises, or major opportunities. Assembling a group with enough power to lead the change effort. Encouraging the group to work together as a team. Creating a vision to help direct the change effort. Using every vehicle possible to communicate new vision and strategies. Teaching new behaviors by the example of the guiding coalition. Changing systems or structures that undermine the vision. Encouraging risk taking and non- traditional ideas/actions. Recognizing and rewarding employees involved in the improvements. Using increased credibility to change systems, structures and policies that do(cid:374)"t fit the (cid:448)isio(cid:374) Hiring, promoting and developing employees who can implement the vision. Reinvigorating the process with new projects, themes, and change agents: institutionalizing new approaches.