ORGS 4350 Lecture Notes - Lecture 2: Information Processing, Force-Field Analysis, Revamp

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Need to understand stages of change and pitfalls unique to each stage. Stages of change: establish sense of urgency: Need to examine the market and competitive realities. Need to discuss crises and major opportunities: form powerful guiding coalition: Assemble a group that has power to lead the change effort: create a vision: Encourage group to work as one team. Develop strategies to achieve the vision: communicate the vision: Teach new behaviours: empower others to act on the. Change systems that undermine the vision: vision. Encourage risk taking and non- traditional activities and actions: create short term wins: Recognize and reward employees involved in the improvements: consolidate improvements and produce more change: Change systems, structures and policies that don"t fit the vision. Hire, promote and develop employees that can implement the vision. Reinvigorate process with new projects, themes and change agents: institutionalize new approaches: Articulate connections between new behaviours and corporate success. Develop means to ensure leadership development and succession.

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