HRM 3420 Lecture Notes - Lecture 47: Central Canada
3 May 2018
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HRM 3420 Lecture 47 Notes – The Politics of Zookeeping
Introduction
• Only half of the employees said there was open and honest communication at the zoo,
and many employees noted that this lack of communication led to rumours and myths
that spread throughout the zoo.
• Employees said that they did not feel that they could talk freely to their supervisors
about job-related problems, and they gave low marks to supervisors for resolving
employee problems.
• Employees also gave low marks to supervisors for letting employees know what was
expected of them.
• Supervisors were also criticized for not considering differing opinions, and a number of
employees noted that they feared punishment if they expressed contrary opinions.
• Employees also expressed the expectation many employees placed on each other that
if you are ot ith us; you are agaist us, hih reated a lot of diisieess aross the
zoo.
• Despite the low morale uncovered by the survey, results indicated that employees loved
working at the zoo, were fairly paid, and felt that they had been trained appropriately to
do their jobs.
• However, they wanted to see an end to the political, communication, and leadership
problems that dominated day-to- day work at the zoo.
• Three eers of the Citizes’ Task Fore ere asked to disuss the eets that had
occurred at City Zoo with respected members of the zoo community throughout North
America.
• Dr. Christopher Bondar, the associate veterinarian at the Central Canada Zoo, suggested
that it was not surprising that there were tensions between zoo management and the
veterinarians.
• The zoo usiess i geeral, eause people’s eotios ted to ru high aout aials
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