HRM 3420 Lecture 41: HRM 3420 Lecture 41 Notes
3 May 2018
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HRM 3420 Lecture 41 Notes – Neutral Third Party
Introduction
• Gorilla keeper Dale Petiniot noted that while she had no problem discussing issues with
Walker, sometimes keepers needed to discuss issues with a neutral third party.
• It’s ot alas that e’re justified, ut soeties ou eed to talk aout thigs, ad
ou do’t hae a et step, other tha the et, Ms. Petiiot said.
• Whe zoo offiials, respodig to the Miistr of Natural Resoures’ surprise
investigation, tried to investigate the death of George the giraffe, they quickly
discovered that most employees in the Mammals department would simply not talk
about the event, saying that they feared retribution by Walker.
• Even though zoo officials offered immunity from any disciplinary action in exchange for
clarification about what had happened, no one came forth to take responsibility for
putting the two animals together.
• Nood laied resposiilit, Ad Yag, urator of Reptiles ad head of the iteral
investigation, said.
• The report of the iteral iestigatio oluded, The apparet failure of the aal
keeper staff to inform, discuss, and plan this introduction with the veterinary staff prior
to any action was unacceptable and compromised the welfare of the giraffe.
• Yag’s oittee ade a poited oseratio regardig the Maals departet.
• There are sigifiat ouiatio proles i the Maals departet that eed
attention.
• These ouiatios proles hae egatiel affeted aial elfare.
• Xavier Tolson, a human resources consultant hired by the zoo at the end of 2013 to
analyze workplace problems in the Mammals department, reached many of the same
conclusions.
• I do ot eliee I hae eer see a departet as dsfutioal as the Maals
departet at Cit Zoo.
• He noted that there was a lot of conflict between the head curator and the zookeepers.
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