SY101 Lecture Notes - Lecture 6: Western Electric, Hawthorne Effect, Social Distance
8
SY101 Full Course Notes
Verified Note
8 documents
Document Summary
: positive reaction to the stimulus, psychological not physiological = spurious relationship between the hypothesized. Wednesday, september 27, 2017 independent and dependant variable. Elton mayo (1880-1949: professor, harvard business school, co-founder of the human relations school (now human resource management, critique of current management theories. 3rd experiment bank writing observation room (1931-1932, 7 months) : controlled experiment (12 male workers, 2 supervisors, 1 research observer and 1 interviewer, hypothesis: group piecework rate would act as an economic incentive to work as a. Wednesday, september 27, 2017 team and increase output: manage each other and oneself (prevent soldiering, control over stoppage time (minimum penalty, guys gured out quick what the average day would be. Bank wiring observation room results: wire 2 units/day, complete most in morning= no increase in output, two techniques to achieve equilibrium, exaggerated or decreased daily output reports, claimed excessive day work allowances .
