SY101 Lecture Notes - Lecture 6: Western Electric, Elton Mayo, Australian Psychological Society
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Curb the rising power of the working class and increase productivity. Western electric company (at&t manufacturer), hawthorne works, chicago suburbs. Workers experience fatigue; partly due to the repetitive tasks. To wonder why workers are too tired. Changed the lighting in the room with workers and marked down their productivity. Productivity levels of the workers (presumed effect) Productivity increased whenever lights changed (regardless of increase or decrease in light) Reaction to the light levels was a psychological response than physical. Spurious relationship between hypothesized independent and dependent variable. Australian psychologist, industrial relations and co-founder of the human relation school (now humans resource management) Critique of current management theories - ignored the human element of the workplace. Talked about workers in an non-human like perspectives. Theory that allowed managers to realize their workers are humans . Paid on a commissions amount ( the more you do the more you get paid) Conducted personal interviews with subjects and provided medical exams throughout.
