BU415 Lecture 2: BU-415 Lecture 2
Document Summary
Information systems: 4 components, structure, org. design, reporting, relationships, people/roles, end users, managers, interpretation, process, specified series of steps to complete business activity, technology, hardware, software, telecom. Information systems are formal, sociotechnical, organizational systems designed to collect, process, store and distribute information. The purpose of is: fulfilling organizational info processing needs. Improve efficiency and effectiveness: achieve a (specified) info system goal. Systemic effects: the four components of an is are interdependent, success is based on the proper interaction of it with all components. Challenges of is: organizational, social, economic, and technological change. First order change: automate: first order change only affects the technical subsystem (technology and process) It is the easiest to envision, justify and manage. Second order change: inform: second order change affects the people component. Increased informational intensity: new skills, responsibilities, different groups of people involved, more of a challenge to implement.
