BU415 Lecture Notes - Lecture 2: Information System, Loose Coupling, Fast Fashion
Document Summary
Informal business processes: official: planned out, communicated to employees, training programs to teach them how they can take the steps in the process. Zara their goal is fast fashion: rfid tags and tracking is crucial to their goal and information systems is very important to them, fulfills organizational information processing needs. Improves efficiency and effectiveness while reducing cost: achieving a specified information system goal. Information systems outcomes: positive impacts, empowers employees and widening the scope of their responsibility, job satisfaction, negative, deskilling loss of responsibility and the creation of a monotonous working environment, job dissatisfaction. Is in the organizational context: every organization is unique in their , firm strategy, firm culture. Information systems and organizational change: first order change: automate, only affects the technical subsystem, so it"s the easiest to do and justify, ex. Increases informational intensity: affects the people component, challenging because of peoples" resistance to change, ex.