BU354 Lecture Notes - Lecture 9: Human Capital, W. M. Keck Observatory, Job Performance
Document Summary
Reduce errors and save time: start-up costs: the additional costs associated with a new employee because the new employee is typically less efficient than an experienced worker; the new worker also requires additional supervisory time. Develop clear job and organizational expectations: employees want to know what the organization expects of them and what they can expect in return. Reduce employee anxiety and increase organizational stability o communicating expectations, policies, and regulations. Reduce instances of corrective discipline measures and grievances: outline rights and duties of employees, disciplinary regulations, and consequences of deviating from the prescribed path. Socialization: the process by which people adapt to an organization through learning and accepting the values, norms, and beliefs held by others in the organization. Training: planned activities aimed to provide employees with enhanced skills to perform their current jobs: short-term focus, skills required to perform the immediate job or improve performance of current job, used on individuals who are underperforming.
