BU354 Lecture Notes - Lecture 17: Training And Development, Vivarium Inc., Absenteeism
Document Summary
Employee relations: the state of employee relations in an organization is determined by how the following are. Strategy employee relations: ability, attitude, goals and strategies are communicated, employees provided feedback/meaning/communication, employee commitment increased, reduce employee costs. Use judgement to moderate/tailor communication: upward communication. Employee attitude/opinion surveys: effective performance management can improve upward communication: Employee counselling: discussion of a problem with an employee to resolve the issue and help the employee cope, employee assistance program (eap) Online communications are increasingly being used to supplement eap structures. Programs result in reduced sick leave reduced cost and convey care and consideration to employees. Employee discipline: management action taken to encourage compliance with standards. Misconduct: can threaten well-being of company, clients, other employees; can threaten profitability; can put company in legal trouble just cause for firing, examples: Preventative discipline: discipline that precedes infractions, action taken prior to any infraction to encourage employees to follow the rules.
