BU288 Lecture Notes - Lecture 2: Job Satisfaction, Organizational Commitment, Absenteeism
Document Summary
Productivity / performance: individuals, group and organizations as a whole: productivityisimportantforcompetitiveorganizations, competingwithothercountrieswithlowerwagestructure canadianworkers must be more productive. Absenteeism workers not present have their work offloaded on other people, disrupts workflow: presenteeism workersbeingatworkwhenthey"renotsupposedtobe. Turnover high levels lead to increased cost of recruitment and training: notallturnoverisbad wantpoorperformerstoleave, useearlyretirementincentivestogetpeopletoleaveontheirown someof your best workers may leave too early. Job satisfaction satisfied employees are not always more productive. Organizational commitment reflects extent to which employees want to remain with the organization. Fredrick taylor perform experiments to find the one best way to perform a job. Contributions: design of jobs, proper match between person and job, role of managers: description, explanation:whydoesthisrelationshipexist, prediction:whatwillhappeninthefuture mustunderstandrelationships between conditions and outcomes o control. Hypothesis: tentative explanation about the relationship between 2+ variables o. Moderating variable: increase or decreases effect of independent variable on dependent variable. Causality: the nature of the relationship: can"tmakecausaljudgmentswithoutbeingabletosolelyisolateonevariableas causing another event. Correlation: the connection between two events: measureonlythestrengthoftherelationshipbetweentwovariables doesnot say anything about causal relationships.
