BU111 Lecture Notes - Lecture 2: Internal Consistency, North American Free Trade Agreement, Information Technology

• School: WLU
• Department: Business
• Course: BU111
• Professor: Sofy Carayannopoulos

Document Summary

Before your lab next week: register for a lab www. laurierbiz. com, pearson registration (get code first) www. laurierbiz. com/pearson, complete survey www. laurierbiz. com/survey by fri. at 4pm, complete all work under lab #1 in course outline. How to do research diagnostics: go to course website (www. laurierbiz. com), click documents , then. Assignments : follow instructions carefully to properly complete required tasks, don"t procrastinate on this!! Learning objectives summary: understand the 6 critical success factors and their interrelationships, understand the relationship between the firm and its external environment. Diamond-e model: describe what an external analysis is, explain how to do an external analysis. Data sources: understand the benefits and challenges of doing an external analysis. How are they connected: achieving financial performance. Loyal (employee turnover- costs money to train them and for them to become efficient: encourage innovation & creativity. Reward & encourage ideas (continuous improvement & keep up with competitors or gain a competitive advantage: build quality products & services.