Management and Organizational Studies 2275A/B Lecture Notes - Lecture 9: Consumer Product Safety Act, Canadian Broadcast Standards Council, Email Spam

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2275A/B
• Professor: Cristin Keller

Document Summary

Consumer protection law: primarily concerned with protecting interests of consumers, consumer individual who purchases goods or services primarily for personal, domestic, or household purposes. Not true in every case: addresses many concerns, contracts for provision of services, unfair trade practices, some types of consumer transactions, transactions in specific industries, credit agreements, product safety standards, labelling and packaging, remedies and enforcement. Competition law: primary source of competition law in canada is the federal competition act, other legislation includes, consumer packaging and labelling act, textile labelling act, precious metals marking act. To protect consumers: in contracts for the purchase of goods and services, from unfair selling and marketing practices, from physical harm and injury. Imposes inequitable terms to the consumer: agreement can be rescinded by consumer. Direct marketing customer"s residence: some regulations to salespeople, promotional letters, telemarketing the use of unsolicited telephone calls to market goods and services to prospective customers. Regulated by the competition act, also some additional federal/provincial laws.