Management and Organizational Studies 2181A/B Lecture Notes - Lecture 8: Nonunion, Wrong Impression, Videotelephony

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Kelly Raz

Document Summary

Communicaion: process by which info and meaning is transferred from send to receiver (cid:1) Efecive communicaion: process of sending message in such way that meaning received is as close in meaning as possible to message intended. Communicaion process: social process in which 2+ paries exchange info and share info. Verbal communicaion: exchange of info/ideas w/o using writen or spoken language. Easy to use and can be done w/ litle preparaion: disadvantages: Leaves no ime for though and consideraion leaves no permanent record of what was said. Accurate and leaves permanent record of exchange. Leaves for thought and consideraion can be reference. Easy to use and done w/ litle preparaion. Sender will not always know whether message has reached its desinaion/interpreted correctly. Receiver someimes don"t know how to interpret. Considerable delay can occur in clarifying message meanings (cid:1) (cid:1) Computer-mediated communicaion: exchange of info using electronic, digital medium. Has greatly enhanced low of communicaion within workplaces.