Computer Science 1032A/B Lecture Notes - Online Banking, Vulcanization, Switching Barriers

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Diane Goldstein

Document Summary

Computers are everywhere in society (watches, phones, cameras, calculators, etc. ) Stephen roach (1989) argued computers have had no impact on economic productivity of our economy. Not intended to downgrade importance of information technology. He found no evidence of any increase in worker productivity associated with massive increase in investment in information technology. Productivity paradox: born when robert solow stated we see computers everywhere except in the productivity statistics. issue is more than 20 years old, question of how it adds to productivity remains important. Productivity how it can be used to create business value. Today we are interested in how investments it create business value. Business value is tangible benefits for organizations through more efficient use of resources or more effective delivery of services to customers. Developed economies continue to pour investment dollars into it despite widespread publication. Majority of businesses seem to be able to justify large investments in it.