Business Administration 2295F/G Lecture Notes - Lecture 7: Goal Setting, Organizational Commitment, Equity Theory

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Effort is directed towards behaviour when effort is believed to result in performance (expectancy) Performance is believed to result in outcomes (instrumentality) Those outcomes are anticipated to be valuable (valence). Differences in need help explain why some outcomes are more attractive (positively valenced) than others. Expectancy theory: belief that exerting a high level of effort will result in successful performance on some task. Self-efficacy: belief that a person has the capabilities needed to perform bahaviours required on some task. Valence: anticipated value of outcomes associated with performance. Needs: groupings or clusters of outcomes viewed as having critical psychological or physiological consequences. Goals become strong drivers of motivation and performance when they are difficult and specific. Specific and difficult goals (employees perform at maximum level while staying within their abilities) affect performance by increasing self-set goals and task strategies. Those effects occur more frequent when employees are given feedback, tasks are not too complex, and goal commitment is high.

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