Business Administration 2295F/G Lecture Notes - Lecture 5: Job Satisfaction, Emotional Contagion, Job Enrichment

• School: Western University
• Department: Business Administration
• Course: Business Administration 2295F/G
• Professor: Nancy Annett

Document Summary

Pleasurable emotional state resulting from the appraisal of one"s job or experiences. It represents how you feel about your job and what you think about your job. Values are things that people consciously or subconsciously want to. Value-precept theory: job satisfaction depends on whether you perceive that your job supplies those things that you value: dissatisfaction= (vwant-vhave)x(vimportance) What specific facets do employees consider when evaluating job satisfaction? jobs features) when evaluating job satisfaction, including: Meaningfulness of work: psychological state indicating degree to which work tasks are viewed as something that counts in the employee"s system of philosophies and beliefs. Responsibility of outcomes: psychological state indicating degree to which employees feel they are key drivers of the quality of work output. Knowledge of results: psychological state indicating extent to which (preference for high variety) employees are aware of how well or poorly they are doing. Knowledge and skill: degree to which employees have aptitude and competence needed to succeed in job.