HSS 2102 Lecture Notes - Lecture 12: Hasty Generalization, Critical Thinking
19 Oct 2016
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Document Summary
Chapter 4 listening, critical thinking, and reflective practice. Hearing: ability to hear; listening: using what you hear to interpret the meaning. Listening: receiving, constructing meaning from, and responding to a spoken and/or nonverbal message i. e after a short talk, most only recall 50% of content (25% without training) Active listeners increase in bp, hr, and perspiration (understanding at the emotional level); important for all sectors in society, business, education, law, politics, etc. can be exhausting. Defensive listening: focus on how to respond (i. e feel threatened by critical remarks) Disruptive listening: interrupt others when they speak (i. e sigh, roll eyes, head shaking, etc. listener shows nonverbal cues they are not listening. Pseudolistening: fake listening, the mind is elsewhere selective listening: avoid listening to those you do not like (i. e avoid technical info, etc. ) superficial listening: more focused on nonverbal, not the content (i. e how they look, speak) Hearing aural distinctions; 5% canadians age 15+ report some degree of hearing loss.
