CMN 2148 Lecture Notes - Lecture 5: Conscientiousness, Organizational Communication, Extraversion And Introversion
20 Apr 2016
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Document Summary
Five basic but general dimensions that describe personality: emotional stability, agreeableness, conscientiousness, openness to experience. Chapter 5 behaviour reinforced through positive feedback will be perpetuated whereas that which does not receive this will be unlikely to continue. Social information processing: people"s needs and attitudes are determined by the info available to them at a given time. Communication apprehension: an individual"s level of fear or anxiety associated with either real or anticipated communication with others. Leadership and conflict management preferences: theorized to influence the choice of communication strategies and tactics in leadership and conflict situations. Work force diversity: description of workers that emphasizes differences in age, Valuing diversity: ability to understand and appreciate the contributions that differences gender, race, ethnicity, and values in people can make to organizations. Personally held preferences for particular types of communication situations or behaviours. These preferences are a result of intrapersonal needs (motivation), personal self- concept, past experiences, current information, and self-perception of communication competency.
