MHR 405 Study Guide - Myers–Briggs Type Indicator, Carl Jung, Presenteeism

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Robin Church

Document Summary

Motivation: the forces within a person that affect his or her direction, intensity and persistence of voluntary behaviour. Ability: the natural aptitudes and learned capabilities required to successfully complete a task. Competencies: skills, knowledge, aptitudes, and other personal characteristics that lead to superior performance. Role perceptions: the extent to which people understand the job duties (roles) assigned to or expected of them. Organizational citizenship behaviours (ocbs): various forms of cooperation and helpfulness to others that support the organizations social and psychological context. Counterproductive work behaviours (cwbs): voluntary behaviours that have the potential to directly or indirectly harm the organization. Presenteeism: attending scheduled work when one"s capacity to perform is significantly diminished by illness or other factors. Personality: the relatively enduring pattern of thoughts, emotions, and behaviours that characterize a person, along with the psychological processes behind those characteristics. Relatively enduring pattern of thoughts, emotions, and behaviours that characterize a person, along with the psychological processes behind those characteristics.