CMN 2148 Lecture Notes - Lecture 3: Organizational Ethics, Organizational Communication, Adelphia Communications Corporation
29 Jan 2017
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Document Summary
Values: the subjective assessments made about the relative worth of a quality or object: part of the shared realities generated through organizational communication, helps employees identify with the organization which increases loyalty and job satisfaction. Value congruence: the similarity between individual and organizational values. Terminal values: concerns for end states of existence or desirable goals. Instrumental values: desirable behaviours or modes of conduct that are related to and influence terminal values. Locus of control: values we place as organizational members on connections between our efforts and the success or failure of the organization. Self esteem: value we place on recognition for work, positive feedback, and the use of our contributions. Tolerance of ambiguity: value or importance we place on structured or unstructured work environments. Social judgement: value we place on the feelings of others and our general assumptions about why people work.
