CMN 1148 Lecture 9: CMN1148 Jenepher Lennox Terrion 2017.4.5
Document Summary
Lecture 10: group decision making: leadership and process. Disagreement between two or more parties who see themselves as having opposing goals or values. Knowing how to deal with conflict effectively can make the difference between it being unproductive or productive. According to margaret heffernan, conflict can enable people to do their very best thinking. Please watch the ted talk on your own. often it looks like one person has to lose something for the other person to have their goal met. resources are the things we need (time, staff, opportunities, money, etc.