BUS205 Lecture 1: Introducing Business Communications
11 Jan 2019
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Document Summary
Lo3 what communication and interpersonal skills employers seek. In the work world you will need a variety of skills: Teamwork skills: communicate, manage information, use numbers, think and solve problems, demonstrate positive attitudes and behaviours, be responsible, be adaptable, work safely. Learn continuously: work with others, participate in projects and tasks. We communicate most successfully when we consider the results we want (whenever we communicate/ inform) adapt our message to meet the needs of our audience: content tone, style, medium. Business communication uses specific conventions to get the job done . These conventions help to meet your audience"s needs as efficiently as possible: In north america, business communication conventions save time and money. Hard copy memos and letters (may have more advantages) Space, time, and behaviors are defined by individuals" and organizational cultures. Language, eye contact, facial expressions and body language. Concrete language, short sentences and paragraphs, white space, headings, bullets and lists.
