AFM131 Lecture Notes - Lecture 4: Institute For Operations Research And The Management Sciences, Team Unity, Active Listening

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM131
• Professor: Bob Sproule

Document Summary

Personality clashes between team members or disagreements about the level of contribution of individual team members need to be resolved. Willing to offer and ask for help. Motivated (invest time and energy to achieve team goals) ensuring that each team member is supported in contributing to the achievement of team goals. Reflecting on past team experiences to identify individual skills needed for success in teams and how team members should behave. Work styles cultural backgrounds personalities (including introvert and extrovert) skill sets. Strategies to use when receiving feedback: receiver should control feedback focus on understanding the feedback, not necessarily agreeing with it provide information to correct misinformation or misperception express what you will do with the feedback. The behaviour of a team changes over time on two dimensions: task behaviour (related completing all the team activities), and relationship or interpersonal behaviour (related to dealing with each other) This behaviour follows a predictable/sequential pattern including 5 stages.