GMGT 2060 Lecture Notes - Lecture 1: Time Clock, Ideal Type, Job Satisfaction
Document Summary
Was very successful - only stayed in markets where they were 1 or 2. Technical skills refers to expertise in a particular field, such as marketing, accounting, or international trade agreements. Human skills refers to the ability to work well with other people and groups, and includes skills in leadership, motivation and conflict management. Conceptual skills refer to the ability to think about complex and broad organizational issues. These skills enable managers to understand how the individual parts of organization fit together to serve the organization as a whole, and how the organization fits into its larger environment: high conceptual skills determine who gets promoted. Levels of management good or service: first-line supervisors manage the employees who actually produce or create the, middle managers manage first line supervisors, top managers ceo(cid:1685)s, vise-presidents, have organization wide responsibilities. Management 1)the process of planning, organizing, leading and controlling human and other organizational resources in order to 2) effectively achieve organizational goals.