MGMT 1P93 Lecture 7: Chapter 13 - Management
16 Jan 2019
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Management: achieving the goals of an organization through planning, organizing, leading, and controlling organizational resources including people money and time. Planning: determining organizational goals and action plans for how to achieve those goals. Organizing: determining organizational goals and action plans for how to achieve those goals. Leading: directing and motivating people to achieve organizational goals. Controlling: checking performance and making adjustments as needed. Top management: set the overall direction of the firm, creating a vision, setting priorities and finding time money and resources (ceo, president) high level of technical skills and conceptual skills. Middle management: managers who supervise lower level managers and report to higher level managers (branch manager, gm) high level of human skills. First-line management: managers who directly supervise non-management employees. Technical skills: expertise in a specific functional area or department (doesn"t have to relate to tech) Human skills: ability to work effectively with and through other people in a range of different relationships (ex.
