MHR 523 Lecture Notes - Lecture 1: Organisation Climate, Voicemail, Professional Association
16 Feb 2017
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Document Summary
Chapter 1 - the strategic role of human resources management. Managing people in organizations to drive successful performance and achievement of goals. Managing human capital : knowledge, education, training, skills and expertise. Scientifically analysing manufacturing processes to reduce costs and compensating employees based on performance. Human resource movement : concern for people and productivity. Phase 1 (early 1900"s) : personnel administration hiring, payroll/benefits processing. Phase 2 (1930"s - 1950"s) : union liaison, compliance with new laws orientation, performance. Phase 3 (1960"s - 1980"s): human resources management - outsourcing of many administrative. Using the best available evidence in making decisions about hr practices. Focused on activity and cost (e. g. number of candidates interviewed, cost per hire) Focus on productivity, quality, sales, market share and profits. Balanced scorecard : a measurement system that translates organization"s strategy into comprehensive sat of financial and operational performance measures. The use of various metrics, or stats to measure the impact of hr activity on the business.
