MHR 405 Lecture Notes - Lecture 4: Competitive Advantage, Get Rich Or Die Tryin', Absenteeism
29 Oct 2015
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Emotions, attitudes and behaviours: emotions influence our thoughts and behaviours in the workplace. Attitudes: represent the cluster of beliefs, feelings and behavioural intentions toward a person. object (attitude object) or event, attitudes vs. emotions: Attitude involves conscious logical reasoning, whereas emotions base on innate and learned responses to environment. (cid:190) (cid:190) You might intend to quit after hearing the news but x due to lack of better job opportunities (situation. Attitudes are more likely to influence behaviour when they are strong. While evaluation if good or bad, your emotions are already sending normative signals. We often listen in on our emotions to help us consciously decide whether to support or oppose something. Internal tension occurs cuz we want to see ourselves as rational creatures and consistent with our thoughts and actions: reduce cognitive dissonance: Change beliefs and feelings rather change behaviour convince yourself that problem with company was exaggerated. Intense emotions display (showing delight rather than smiling weakly)
