ITM 102 Lecture Notes - Lecture 2: Accounts Receivable, Accounts Payable, E-Government

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Shi Kui Wu

Document Summary

The manner in which work is organized, coordinated, and focused to produce a valuable product or service. May be tied to function area or be crossed function: businesses: can be seen as collection of business processes, business processes may be assets or liabilities. Inventory management: enabling entirely new processes that are capable of transforming the businesses. Types of information systems: transaction processing systems. Perform and record daily routine transactions necessary to conduct business (eg. Allow managers to monitor status of operations and relations with external environment. Serve prede ned, structured goals, and decision making. Is the data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decision: management information systems (mis) Provide reports on rm"s current performance, based on data from tps. Provide answers to routine questions with prede ned procedure for answering them. Typically have a little analytic capability: decision support system (dss)