CMN 279 Lecture Notes - Lecture 1: Soft Skills, List Of Fables Characters, Cybernetics

• School: Ryerson University
• Department: Communication
• Course: CMN 279
• Professor: Lauren Wilson

Document Summary

Strong soft skills are transferable to different work environments: hard skills: technical skill required to complete specific job. Soft skills: complement hard skills ie social, interpersonal or language skills. Communication defined: communication: a transactional and relational process involving the meaningful exchange of information, rhetoric - use of language to persuade, cybernetics - how information is processed and have communication systems function. Semiotics - how meaning is assigned and understood. Elements of the communication process: communication is: situated, relational, transactional. Sender has idea -> sender encodes message -> chosen channel transmits message -> receiver decodes message -> receiver understands message and reacts.