BUSI 5301 Lecture Notes - Lecture 2: Tim Hortons, Arcelormittal, Dofasco
8 Sep 2018
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Document Summary
The role of strategic direction in organizational design. A framework for selecting strategy and design. Tim hortons: history, brand and market share, ownership and governance, positioning for success. Mission = official goals: vision, shared values and beliefs, reason for being. Operative goals: overall performance, resources, market, employee development. Miles & s(cid:374)o(cid:449)"s strategy typology prospector: prospector innovate, take risks, seek opportunities, grow, defender stability, retrenchment, analyzer innovate but maintain stability, reactor react to threats and opportunities. How strategies affect organizational design: strategy internal organizational effectiveness, low-cost leadership strategy, differentiation strategy. Indicators: bargaining position, abilities, response to changes, usefulness, value, limitations. Indicators: strong culture, team spirit, confidence, trust, communication, decision-making, undistorted communication, rewards for performance, growth, and development. Interaction between organization and its parts: usefulness, efficient use of resources, harmonious internal functioning. Indicators: operative goals versus official goals, multiple (and conflicting) operative goals, usefulness, output is measurable, output can be evaluated, limitation measurement of conflicting goals.
