BUSI 3310 Lecture Notes - Lecture 23: Job Satisfaction, Absenteeism, Conscientiousness
11 Mar 2018
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Document Summary
Less-satisfied employees are more likely to be absent. Satisfaction with the content of the work is the best predictor of absenteeism: absence-satisfaction connection is not strong. Refers to resignation from an organization and can be very expensive. Moderately strong connection between job satisfaction and turnover: less-satisfied workers are more likely to quit, relationship is not perfect. Decrease in job satisfaction often precedes turnover: those who quit experience a boost in satisfaction on their new job. As the bad facets are recognized, a hangover effect can occur in which overall satisfaction with the new job decreases. Connection between job satisfaction and performance is complicated: many factors influence motivation and performance besides job satisfaction. Most important facet has to do with the content of the work itself. Challenging jobs are most likely to stimulate high performance. Job satisfaction contributes to performance, performance could also contribute to satisfaction.
