BUSI 3310 Lecture Notes - Lecture 13: Perceived Organizational Support, Human Resource Management, Social Perception
Document Summary
Continues the discussion of the micro perspective on organizations by considering the perceptual process and its organizational implications. Module begins by describing the perceptual process itself, followed by discussions of how people attribute causes for behavior and the important role of diversity. Important to note the role in the perceptual model of the perceiver: easy to assume that the important element in the process is the target of perception, not always the case. The perceiver and the situation in which perception occurs also play a role, which opens the door to the effects of individual differences. Individual differences such as experience and motivational and emotional state influence what is perceived: experience causes the perceiver to look for certain characteristics and not others in the target. Another effect of individual differences is the way we attribute causation of an event to a person or to the situation in which the person is acting.