COMMERCE 2BC3 Lecture Notes - Lecture 2: Organizational Culture, Social Capital, Human Capital
Document Summary
"a set of interrelated policies, practices, and programs whose goal is to attract, socialize, motivate, maintain, and retain an organization"s employees: goal-based definition - what it tries to achieve. "aims to improve the productive contribution of individuals while simultaneously attempting to attain other societal and individual employee objectives" "the policies, practices, and systems that influence employee"s behaviour, attitudes, and performance" Who does hrm: depends on the company size, structure, history, etc. In a small company, it is likely to be the founder of the company. In larger companies there will be specialists (ie. hr department: all managers have some degree of hr responsibility. Implements the rules on the front line: hr department/professionals, know proper rules and laws, create processes and train managers. Chrp (certified human resources professional: national certification, needs academic experience, examination, experience in the workforce, there are various levels of this degree (leader, executive) Intangible assets are the key drivers of a company"s competitive advantage.