COMMERCE 1BA3 Lecture Notes - Lecture 16: Organizational Culture, Creative Destruction, Job Design
Document Summary
Organizational change is stimulated by adapting to: external factors: adapting to. The economy: stabilizing inputs and outputs creative destruction. Internal factors: due to low productivity, conflict, strikes, sabotage, high absenteeism, high turnover. If change does not occur, it is because resources are not implemented and no changes to the process. Investment of resources (money, time: modification of routine, processes. Dynamic vs. stable environment and level of change: a dynamic environment requires orgs to show more change than those operating in a stable environment, too much change can lead to poor results. The aspects that may change in organizations: process: the basic process by which work is accomplished. Concurrent stages rather than sequential: culture, people: bringing the opportunity of a diverse labour pool; skill training. Often changes are interrelated with other factors of the org. The 3 stages are: unfreezing, changing, and refreezing. Unfreezing: unfreezing (the recognition that some current state of affairs is unsatisfactory) can happen with crisis or without.