COMMERCE 1BA3 Lecture Notes - Lecture 17: Delphi Method, Nominal Group Technique, Group Cohesiveness
31 Oct 2016
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Document Summary
Group decision making is done often when problems are ill-structured. Why does group decision making produce high quality decisions. More vigilant ( more people to keep track of information , more perspectives of situations. Decision evaluating ( decide the best course of action with many opinions) When groups are diverse and conflict is minimizing. Memory of facts is important ( more than one person can remember important information. Individual judgements can be judged based on expertise ( of the topic) Dominator ( people who push to get their idea heard and done) Groupthink - group pressure damages mental efficiency, reality tested ( ignore facts), and moral judgement of decision-making groups. Symptoms of groupthink ( know an idea of a list) Rationalization ( this was a good decision because ) Self-censorship ( some individuals do not speak out, giving the perception that everyone is in agreement ) Mindguards ( this is the way it"s supposed to be )
