MANA 445 Lecture Notes - Lecture 12: Organizational Culture, Nonverbal Communication, Product Recall
18 Dec 2018
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Document Summary
Describe the intent and steps of an incident investigation. To gather information to analyze the human, situational, and environmental factors contributing to incidents. To outline the legal requirements of incident investigation results. To explain the concept of a walkthrough survey. To list the steps to conducting interviews concerning an incident. To complete the types of incident and injury reports. Investigation of incidents: component on a hazard recognition, assessment, and control (rac) program, part of health and safety program. Benefits of incident investigation: determines direct causes, identifies contributing causes, prevents similar incidents, creates a permanent record, determines cost, promotes safety awareness among employees. Incident investigations are influenced by: timing: Time affects several types of information: severity: Given that investigations are time-consuming, companies tend to examine only those incidents that have the most serious consequences: legal requirements: Events (e. g. , injury requires medical aid or results in lost time) must be reported to a workers" compensation board, normally within three days.
