MANA 445 Lecture Notes - Lecture 8: Workplace Violence, Psychological Abuse, Extortion
18 Dec 2018
School
Department
Course
Professor
Document Summary
Violence: an actual physical assault or threat of an assault. Aggression: behaviour by an individual or individuals within or outside an organization that is intended to physically or psychologically harm a worker and that occurs in a work-related context. Harassment: engaging is annoying or embarrassing conduct against a worker in a workplace; conduct that is known or ought reasonably to be known to be unwelcome. Bullying: aggressive, nonphysical behaviours perpetrated by organizational members over a prolonged period of time. Emotional abuse: another term for bullying. Mobbing: a term used mainly in europe to refer to bullying. Sexual harassment: intentional, persistent, and unwelcome sexual conduct or remarks that occur despite resistance from the victim. Gender harassment: comments or actions seen as creating a hostile environment based on gender. Sexual coercion: the attempt to extort sexual cooperation; can take the form of subtle or explicit job-related threats. 9% reported being hit, kicked, punched, or shoved. 12. 6% had been threatened with physical assault.
