MHR 711 Lecture Notes - Lecture 8: Hostile Work Environment, Workplace Violence, Workplace Incivility

• School: Ryerson University
• Department: Human Resources
• Course: MHR 711
• Professor: A.Boyuso

Document Summary

Defining workplace aggression and violence: violence, aggression, harassment, sexual harassment, gender harassment, bullying, emotional abuse, mobbing, incivility, unwanted sexual attention, sexual coercion, the attempt to extort sexual cooperation; can take the form of subtle or explicit job-related threats. (cid:272)hat a(cid:374)d kello(cid:449)a(cid:455) ha(cid:448)e defi(cid:374)ed (cid:449)o(cid:396)kpla(cid:272)e agg(cid:396)essio(cid:374) as (cid:862)(cid:271)eha(cid:448)iou(cid:396) (cid:271)(cid:455) a(cid:374) i(cid:374)di(cid:448)idual o(cid:396) i(cid:374)di(cid:448)iduals (cid:449)ithi(cid:374) or outside an organization that is intended to physically or psychologically harm a worker or workers and occurs in a work-(cid:396)elated (cid:272)o(cid:374)te(cid:454)t(cid:863) (cid:894)p. 191(cid:895). Accordingly, all violent behaviours are, by definition, aggressive, whereas not all aggressive behaviours are violent. In canada, legislation such as enacted in quebec, Ontario, and the federal jurisdiction uses the term harassment, which is another term for aggression. Ontario, for example, harassment is defined as vexatious (i. e. , annoying or embarrassing) conduct that is unwelcome. Workplace incivility is another construct that is conceptually related to workplace aggression.