MANA 362 Lecture Notes - Lecture 5: Organizational Learning, Work Unit, Human Capital

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Systematic training and development: the process: assessing needs, determine if there are training/developmental needs (competencies employees need vs. competencies they have. = gap?: assess needs, evaluate the, design the program program. #1: implement the program, 3 levels (3 types) of analysis to consider: What is happening with the org. environment & strategy? (helps determine whether training is required, and content) What does the task require ? (helps determine content) Etc: designing the program, create a program and choose a method (or combination) which meets training/development needs previously identi ed, 4 issues to consider: *characteristics of trainer is crucial - must be quali ed, a good teacher. Goal setting - what you want to achieve. Individual di erence - how each person leans - visual - make it t everyone"s needs. Active participation and repetition - so they can assimilate. Whole vs. part learning - as a whole or as modules.

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