MANA 362 Lecture Notes - Lecture 5: Language Pedagogy, Diversity Training, Systems Theory

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Training: acquiring skills, behaviours, and abilities to perform current work. Development: acquiring skills, behaviours, and abilities to perform future work or to solve an organizational problem. Learning: an on-going change in behaviour and thinking. For training to be effective, it is important for employers to provide strong support. Systems approach to training: conducting a needs assessment, designing the program, implementation, evaluation. Phase 2: designing the training program people to have and the behaviours employees should acquire and/or change) Instructional objectives (the desired outcomes of the training: the skills and knowledge the company wants. Trainee readiness and motivation. (the consideration of a trainee"s maturity and experience when assessing. Principles of learning: building a bridge between organization and employees. him or her) Goal setting: goals and objectives must be clear. : people learn at different rates and ways. Active practice and repetition: should get to practice their jobs frequently.

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